Dealing with Mediocre, Difficult & Brilliant people?
"Dealing with people is probably the biggest problem you face, especially if you are in business. Yes, and that is also true if you are a housewife, architect or engineer." ? Dale Carnegie.
Dealing with people at work place has always been difficult and to get them cubs #31 blue jersey work towards results has always been a daunting task for the managers. But this cubs #31 blue jersey is precisely what the managers have been hired for. Every organization has people at different levels and in unison with the other departments converts their sectional / departmental goals into organizational goals. The people who are hired / recruited / selected come from different backgrounds, caste, creed, culture with a mind set and belief of their own. Human beings are not machines and they need an entirely a different software to deal with. In other words, human beings are imperfect and one should know how to deal with people who are imperfect. They are creatures of emotions and dealing with them requires enormous amount of man management skills and tons & tons of patience and perseverance. A particular word uttered by the HR might motivate or de-motivate depending upon the context in which it is being used. If an employee has decided not to really contribute anything significant on a given day, it is a challenge for the department of HR to make him understand and play the role for which he is being recruited. He has to diagnose, administer and remove the choke up points or blocks which prevent an incumbent from discharging his functions to his optimum level. An HR Manager is a Man Manager and to be a successful HR, he needs to passionately understand the entire gamut of people's behavior pattern in their work place.?
Thus, it is a challenge for the department of HR to maintain and get the
Mediocre People?
Every organization has a definite& distinct percentage of employees who can be termed as mediocre. They are extremely ordinary, average, second rate, middle of the road employees with a very minimal contribution coming out from them. ?The main job of a manager is to develop people and with that job in hand; he has to pull out some weeds, too.?
How Mediocre People Affect the Workplace
Mediocre people affect the section / department's productivity on all levels. Mediocre people waste valuable time and energy of others by not being focused. Ask yourself: Is this person wasting his time, other people's time and the company's time, money or resources? A mediocre person can diminish energy, enthusiasm and initiative in the workplace causing harm in the in the section / department. Poor communication in terms of oral and writing causes a lot of resentment amongst members. Mediocre people are everywhere. It's better to understand and learn to cope up with them.?????Understanding Mediocre People?
Understand them and their limitations. Avoid conflicts and get the best out of them. As a manager, it is extremely essential to identify certain traits in mediocre people and learn ways to manage them without being distracted from your organizational goals. Knowing their limitations does not mean that he or she has nothing to contribute. Get them to contribute daily and regularly. Assign him job by knowing his strengths. Let the channel of communication be open and make sure that the mediocre employee feels at ease communicating about the problems on the job. Help him to gain the momentum.How to Handle Mediocre People
Implement a system of constructive criticism so that the small problems can be addressed and corrected before they become major problems. Give feedback to these employees so that their progress can be monitored and changes or improvements if any can be encouraged. Respect can go a long way. Respect them as an employee of an organization. Reprimand them, correct them. Use firing as a last resort. Separate the problem from the person. Give positive feedback in public, but give reprimands in private.
没有评论:
发表评论